Frequently Asked Questions

RECRUITMENT SERVICES

  • What recruitment services do you specialize in?

     

    Acensis HR specializes in mining industry recruitment across all levels, from skilled labor to executive positions. Our services include permanent placement, contract staffing, workforce management, specialized project teams, and executive search. We have particular expertise in roles related to engineering, geology, metallurgy, heavy equipment operation, project management, and site administration within the mining sector.

  • How do you ensure candidates are qualified for mining positions?

    We employ a rigorous multi-stage screening process that includes skills verification, experience validation, reference checks, credential verification, and industry-specific assessments. For technical roles, we utilize competency-based interviews conducted by subject matter experts with mining backgrounds. We also assess candidates for safety awareness and compliance with industry regulations, which is critical in mining operations.

  • What geographic regions do you cover for recruitment?

    While our primary focus is throughout Africa, particularly in Ghana, South Africa, Namibia, and Tanzania, we provide mining recruitment services globally. We maintain talent pools across major mining regions in Africa, Australia, North America, and South America, allowing us to source specialized talent regardless of location. We also offer mobility solutions for candidates willing to relocate for the right opportunity.

  • How long does the typical recruitment process take?

    The timeline varies depending on the position's complexity and seniority. For most mid-level technical and operational roles, we can typically present qualified candidates within 2-3 weeks. For specialized senior positions, the process may take 4-6 weeks to ensure a thorough search. For urgent requirements, we offer expedited services and can tap into our existing talent pool for faster placement options.

WORKFORCE MANAGEMENT

  • How do you handle workforce logistics for remote mining sites?

    We provide comprehensive workforce logistics management including transportation coordination, accommodation arrangements, roster scheduling, and site induction facilitation. Our team can arrange chartered flights, ground transportation, and manage fly-in-fly-out (FIFO) schedules. We also coordinate with site management to ensure smooth transitions for new personnel and maintain communication channels for ongoing logistical support.

  • What safety standards do you uphold for workforce placements?

    Safety is paramount in all our workforce solutions. All candidates undergo safety verification including medical fitness assessments and safety training certifications relevant to their roles. We ensure compliance with local mining regulations and international safety standards. For contract placements, we provide ongoing safety performance monitoring and regular refresher training. Our placement agreements include safety compliance clauses and we work closely with site safety officers.

  • Can you provide workers with specialized mining certifications?

    Yes, we maintain a database of candidates with specialized mining certifications including blasting licenses, heavy equipment operation, confined space work, working at heights, and various equipment-specific certifications. We can also coordinate certification and training programs for promising candidates who may need specific credentials for your operation. We regularly verify the validity and currency of all certifications.

  • Do you provide onboarding support for new hires?

    Absolutely. Our onboarding support includes documentation processing, travel arrangements, site-specific orientation coordination, accommodation setup, and initial performance monitoring. For larger teams, we can deploy an onboarding specialist to your site to facilitate the integration process. We provide regular check-ins during the probation period and gather feedback from both the employer and employee to ensure successful placement.